Terms and Conditions

📜 Terms & Conditions for Gurez

Effective Date: 25 Sept 2025

Welcome to Gurez! By downloading, accessing, or using our app, you agree to be bound by the following Terms and Conditions. Please read them carefully.


1. Acceptance of Terms

By using Gurez, you agree to comply with and be legally bound by these Terms. If you do not agree, please do not use our app.

2. Services Provided

Gurez is a grocery delivery app that allows you to browse, purchase, and receive groceries and related products. We reserve the right to modify, suspend, or discontinue any part of the service at any time.

3. User Accounts

  • You must register to place orders.

  • You are responsible for maintaining the confidentiality of your account information.

  • You agree to provide accurate, current, and complete information.

4. Orders and Payments

  • Prices displayed are subject to change without notice.

  • Orders are confirmed only upon successful payment.

  • We reserve the right to cancel or refuse any order.

5. Delivery

  • Delivery times are estimates and may vary due to external factors.

  • We are not responsible for delays beyond our control.

6. Refunds & Cancellations

  • Refunds are subject to our cancellation and return policy [add link if applicable].

  • Perishable goods once delivered may not be eligible for return unless damaged or expired.

7. Prohibited Use

You agree not to:

  • Use the app for fraudulent activities.

  • Interfere with the app’s security or operation.

  • Misuse discounts, referral codes, or promotions.

8. Limitation of Liability

Gurez will not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Country/State].

10. Contact Us

For any questions, contact us at:
📧 Email: ecom@gurez.com
📞 Phone: 9376155000